Frequently Asked Questions
Everything you need to know about Win Life Competitions
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the UK. International orders can take between 7-14 business days depending on the destination and customs processing.
What is your return policy for apparel?
We offer a 30-day return policy on all unworn items with original tags attached. Please note that sale items and limited edition competition drops may have specific return restrictions.
How do I know I am buying the right size?
Each product page features a detailed size guide with measurements. We recommend comparing these measurements to a similar item you already own to ensure the perfect fit.
Are your products ethically sourced?
Yes, we partner with manufacturers who adhere to strict fair labor practices and utilize high-quality, sustainable materials to ensure our fashion is both stylish and responsible.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I track my delivery?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the courier's website to monitor your package.